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New Zealand (NZD)
Your currently selected location is New Zealand and your order will be billed in NZD.
HOW DO I EARN COINS?
You can earn coins by making a purchase, referring a friend to Boody, signing up for SMS, uploading a receipt, writing a review or liking/following us on our socials. Plus, you'll earn a $15 voucher on your birthday, on us!
HOW DO I REDEEM MY COINS?
Make sure you're signed in to your account, then simply use the dropdown menu at checkout to use coins for discounts.
It’s that easy!
HOW DO I REDEEM MY COINS USING SHOP PAY?
If you're using Shop Pay to check out, please redeeem your coins using the coupons above, then copy and paste your code at checkout.
You can locate any previous code under your Rewards History.
One coupon/code can be redeemed per order.
ON WHAT ITEMS CAN I REDEEM MY COINS?
You can redeem your coins on any full-price items.
As coins are redeemed as a discount, coins can not be redeemed in conjunction with any other offers, discounts/voucher, or bundles.
As always - our free shipping threshold is calculated after discounts.
HOW DOES THE 'UPLOAD A RECEIPT' FUNCTION WORK?
When you make a purchase in-store at one of our stockists, you now have the ability to earn coins through the Goodness Corner by uploading your receipt. Please give our team 72 hours to review. We will then award you coins for every $1 spent on your Boody items only in the receipt, which will appear in your account and will be redeemable at checkout. These coins are only redeemable online.
HOW MUCH IS 1 COIN WORTH?
For every 20 coins you are eligible for a $1 discount (applied at checkout) .
DO COINS EXPIRE?
Your comfort coins will expire 12 months after your last online order on boody.co.nz, or if you haven’t placed an order yet, from the date of your account creation.
CAN COINS BE REEMED OVER TWO OR MORE PURCHASES?
Yes! You can use coins over as many purchases as you wish. Convert your coins at checkout into discounts using the dropdown menu for a discount up to the value of $75.
CAN COINS BE USED TOGETHER WITH ANOTHER DISCOUNT CODE?
When redeeming coins at checkout for discount, you will not be able to use the auto generated code in combination with another discount. For example, during a sale period you will not be able to combine this code with your coins redemption discount. If you have added a discount code after redeeming coins, we’ll refund your points instead. You can however use a gift card at the same time as you are redeeming your coins.
HOW MUCH DOES IT COST TO JOIN?
Nothing, the Goodness Corner is completely free to join! Sign up now.
HOW IS MY LOYALTY TIER DETERMINED?
Your Level of Goodness is dependent on how many coins you have accumulated during the previous 12 months. Coins are based on your purchase spend (after promotional offers, before taxes and shipping charges are applied) when you check out with the email that is registered to your account.
WHAT HAPPENS WHEN I RETURN ITEMS OR CANCEL AN ORDER?
Upon the return of an item or order cancellation, the coins earned on the products returned will be deducted from your account.
Coins redeemed as a discount on an item returned can not be reinstated.
CAN I COMBINE SPEND FROM MULTIPLE ACCOUNTS INTO A SECOND ACCOUNT?
We recommend that you use a single email address for all your transactions on boody.co.nz to ensure your coins contribute together to your account. Remember, the more coins, the greater your "Level of Goodness"! For questions or concerns, please contact us.
HOW DOES THE REFER A FRIEND PROGRAM WORK?
Once enrolled, share your unique link provided in your online Boody account with a friend.
When your friend creates an account, you’ll get 300 coins ($15 reward equivalent. It's that easy!
WHAT HAPPENS IF A FRIEND I REFERRED RETURNS THIS ORDER?
Your pending coins will become cancelled and will be removed from your account.
HOW DO I GET COINS FOR WRITING A REVIEW?
After making an online purchase with us, you will receive a product review email after 35 days. After leaving a review, coins will be added automatically to your account. Excludes reviews left on site.
Bonus: add a photo to the review to be rewarded additional coins!
HOW DO I GET COINS FOR FOLLOWING ON SOCIAL ME
Simply log in to your Boody account and go to the Goodness Corner dashboard. Select the tab that says ‘Earn Coins’. Click on any of the social media channels you wish to follow and log in to that platform and like or follow us! If you already follow us, simply unfollow then follow again so you get coins for the action.
WHAT DO THE 'APPROVED' AND 'PENDING' STATUSES MEAN?
Approved:These coins can be redeemed on rewards immediately.
Pending:These coins need to be verified before you can redeem them. This typically applies to purchases and referrals. The approval period is 30 days which corresponds to our 30-day window for returns.
CAN I EARN COMFORT COINS IF I PAY WITH A GIFT CARD?
We award coins for gift cards purchased.
However, you unfortunately cannot earn coins for all or part of your order paid with a gift card.
CAN I PURCHASE A GIFT CARD USING MY COINS?
As coins are redeemed as a discount at checkout, and not a form of payment, coins can not be used to purchase a gift card.
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