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Delivery Policy
Global Shipping Policy
You are currently visiting the Boody New Zealand site.
If you would like to ship outside of New Zealand, please follow the link listed below to visit your shipping destinations.
| Country | Shipping | Delivery Time | Charge |
|
New Zealand |
Standard Shipping for orders over NZD$70 Standard Shipping for orders under NZD$70 Express Shipping |
4 - 11 Business Days
2-4 Business Days |
Free NZ$9.95 NZ$19.95 |
|
Australia |
For orders over AU$60 For orders under AU$60 |
2 - 3 Days |
Free AU$10 |
|
Netherlands |
For orders over €45 For order under €45 |
1 - 3 Days |
Free €4.50 |
|
Belgium |
For orders over €45 For order under €45 |
1 - 3 Days |
Free €4.50 |
|
Germany |
For orders over €45 For order under €45 |
1 - 3 Days |
Free €4.50 |
|
Luxembourg |
For orders over €60 For orders under €60 |
1 - 3 Days |
Free €6.50 |
|
France |
For orders over €60 For orders under €60 |
3 - 4 Days |
Free €6.50 |
|
Spain |
For orders over €60 For orders under €60 |
3 - 4 Days |
Free €6.50 |
|
Ireland |
For orders over €60 For orders under €60 |
4 - 5 Days |
Free €6.50 |
|
Czech Republic |
For orders over €90 For orders under €90 |
3 - 4 Days |
Free €8.50 |
|
Austria |
For orders over €90 For orders under €90 |
2 - 3 Days |
Free €8.50 |
|
Poland |
For orders over €90 For orders under €90 |
3 - 4 Days |
Free €8.50 |
|
Monaco |
For orders over €90 For orders under €90 |
4 - 6 Days |
Free €8.50 |
|
Slovenia |
For orders over €90 For orders under €90 |
3 - 4 Days |
Free €8.50 |
|
Hungary |
For orders over €90 For orders under €90 |
3 - 4 Days |
Free €8.50 |
|
Slovakia |
For orders over €90 For orders under €90 |
3 - 4 Days |
Free €8.50 |
|
Lithuania |
For orders over €150 For orders under €150 |
3 - 4 Days |
Free €15.00 |
|
Italy |
For orders over €150 For orders under €150 |
3 - 4 Days |
Free €15.00 |
|
Latvia |
For orders over €150 For orders under €150 |
4 - 5 Days |
Free €15.00 |
|
Estonia |
For orders over €150 For orders under €150 |
4 - 5 Days |
Free €15.00 |
|
Portugal |
For orders over €150 For orders under €150 |
4 - 5 Days |
Free €15.00 |
|
Romania |
For orders over €200 For orders under €200 |
4 - 5 Days |
Free €25.00 |
|
Bulgaria |
For orders over €200 For orders under €200 |
4 - 5 Days |
Free €25.00 |
|
Greece |
For orders over €200 For orders under €200 |
7 - 8 Days |
Free €25.00 |
|
Croatia |
For orders over €200 For orders under €200 |
5 - 6 Days |
Free €25.00 |
|
Sweden |
For orders over 500kr (sek) For orders under 500kr (sek) |
1 - 4 days |
Free 39kr |
|
Denmark |
For orders over 300kr (dkk) For orders under 300kr (dkk) |
1 - 4 days |
Free 29kr (dkk) |
|
Norway |
For orders over 399kr (nok) For orders under 399kr (nok) |
1 - 4 days |
Free 69kr (nok) |
|
United Kingdom |
For orders over £45 For orders under £45 (regular) For orders under £45 (priority) |
2 - 3 days
2 - 3 days
1 - 2 days |
Free
£3
£6.95 |
|
United States |
Free Economy Shipping on orders $49+ Free Priority Shipping on orders $99+ For orders under US$49 Economy Shipping For orders under US$49 Priority Shipping |
3 - 5 business days 2 - 3 business days 3 - 5 business days 2 - 3 business days |
Free
Free US$8.95
US$15
|
|
Canada |
Free Economy Shipping on orders $49+ Free Priority Shipping on orders $99+ For orders under $49 Economy Shipping For orders under $49 Priority Shipping |
3 - 5 business days 2 - 3 business days 3 - 5 business days 2 - 3 business days |
Free
Free CAD$10
CAD$20 |
|
Japan |
For orders over 5000 yen For orders under 5000 yen to Hokkaido For orders under 5000 yen to okinawa For orders under 5000 yen to other areas |
3 - 5 days |
Free 1000 yen
1,100 yen
600 yen |
|
Hong Kong Singapore Korea |
For orders over AU$150 For orders under $150 |
3 - 5 days |
Free AU$30 |
|
South Africa |
For orders over R850 For orders under R850 |
5 - 7 days |
Free R85 |
|
Rest of World
|
For orders over $300 For orders under $300 |
5 - 26 days |
Free AU$89 |
Delivery conditions
Signature on Delivery
All orders sent to New Zealand are done so with Signature on Delivery. If you wish to have your order sent with Authority to Leave please contact our Customer Happiness team and we will do our best to arrange this.
While we do everything we can to ensure your order is delivered in a timely manner, Boody Australia will not be liable for any loss or damage incurred by any person as a result of delay caused by our carrier that we have no control over, or by any event which is out of our reasonable control or foresight, including but not limited to any delay caused by an incorrect delivery address being provided to us.
Please note that international orders (including to New Zealand) cannot be delivered to Post Office boxes.
If any items in your order are out of stock at the time your order is packed, we will notify you via email and ask you whether you would prefer to be refunded for those items or those items held and sent to you once back in stock.
Customs and import charges for international orders
Depending on the value of your order and the destination country, you may be charged import or customs charges. These charges are imposed by the destination country and we are not able to control or estimate any applicable fees or charges. Customs and import fees are the responsibility of the person receiving the parcel, and are not included in the cost of delivery. Please check with your country’s customs service if you need more information.
Problems with your order?
We want you have the best online shopping experience, so if you have any problems with your order, please contact our happy customer service team.